Your trusted partner for every decision
Opening your home to relative strangers is not something we expect you to take lightly. That’s why we strive to know you and your needs while you’re getting to know us – to build trust, increase the comfort level, and to ensure that we’re all on the same page.
Customer Service
It’s our goal to have our commitment to customer service and communication show in every interaction we have with you. We value your trust and we have a company culture aligned with our values. Our core values frame our goals on each and every project, and how they’re put to work in our process.
Our mission is to help you live better and believe your home should be a reflection of you – your style, your family, and the way you live. We have seven core values that we hold above everything else and strive to live every day.
Core Values
Innovative + Functional Design
Quality Craftsmanship + Attention to Details
Innovative Thinking + Problem Solving
Professional + Responsive Communication
Accountability + Efficient Timelines
Exceptional Customer Service
Lasting Relationships
By Design WITH SUCCESS IN MIND
We are intentional in the projects that we work on and schedule workflow so we have the time to focus on what is important — the quality of our work and to meet the expectations our clients and those that we have for ourselves.
Happy Clients
They had some very good design ideas at the start, but were also receptive to requests and very accommodating. The execution was professional and timely. We were very pleased with the work product and highly recommend the team.
Blue Star’s best trait is their attitude. Everyone is unfailing polite, even when things got hard. And when things went wrong, which I fully anticipated would happen, you guys did the right thing every single time.
Eric and his team turned the house next door to mine on Capitol Hill into a jewel box. I was impressed with his outreach to neighbors and his attention to detail. He cares about his work and it shows.
Overall, we can’t say enough good things about the quality of our home and Blue Star’s customer service and attention to detail! The house was well laid-out, design choices were clearly thought out, and no detail was left undone.
When you buy from Eric and his team, you can rest assured that they will address problems your inspectors couldn’t see.
We are blown away by the transformation from where we started to where we are today and still amazed that we fit it all in!